Last updated: August 2026
Agency for Child Relief Aid (ACRA) is a women-led South Sudanese NGO registered under the Relief and Rehabilitation Commission (RRC) in accordance with the NGO Act 2016. Our website address is acrasouthsudan.org. For privacy-related enquiries, contact us at info@acrasouthsudan.org.
We collect personal data only when you voluntarily provide it — for example when you fill in a contact form, subscribe to updates, or make a donation. This may include your name, email address, organisation and message content. We do not collect sensitive personal data unless explicitly required and consented to.
We use your data to respond to your enquiries, process donations, send updates you have requested, and improve our website. We do not use your data for marketing purposes without your explicit consent. We do not sell, rent or share your personal data with third parties for commercial purposes.
Donations made through our website are processed securely via PayPal. ACRA does not store your payment card details. All donations are non-refundable except in cases of processing errors. If you believe a donation was processed in error, contact finance@acrasouthsudan.org within 14 days.
By using this website you agree to the following: (1) Donations to ACRA are non-refundable except in cases of processing error — contact finance@acrasouthsudan.org within 14 days of any error; (2) All content on this website is the property of Agency for Child Relief Aid and may not be reproduced without written permission; (3) ACRA reserves the right to update this policy at any time.
Our website uses essential cookies only — these are required for the site to function properly. We do not use tracking or advertising cookies. You can disable cookies in your browser settings, though this may affect some functionality.
Your data is stored securely and accessed only by authorised ACRA staff. We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. We take appropriate technical and organisational measures to protect your data against unauthorised access.
You have the right to access, correct or request deletion of your personal data at any time. To exercise these rights, contact info@acrasouthsudan.org. We will respond within 30 days.
For any privacy-related questions: info@acrasouthsudan.org · +211 925 945 465 · Agency for Child Relief Aid, Munuki Block B, Juba, South Sudan.